Renewal Guide

You can manually renew your service via the OXY.Games customer area.
This guide explains step by step how to do that.

💡 Automatic renewal is on by default — but with iDEAL/Bancontact/card it only works if you have enough balance. See Renew your server automatically.

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📦 1. Go to your game servers

Log in at my.oxy.games and in the left menu go to Products/Services > Game Servers.
Select the server you want to renew and click Renew at the top.

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⏳ 2. Choose renewal period

You’ll now see:

• The expiration date of your current service
• The current status
• Available renewal options and their corresponding end date

Choose a period and click Add to Cart.

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🛒 3. Review your cart

Your shopping cart shows the selected item and its cost.
You can also enter a promo code if you have one.
Click Proceed to Checkout to continue.

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👤 4. Choose or create a payer

If you don’t have a payer profile yet, click Add New to create one.
Then select the payer and click Select.

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💳 5. Choose payment method

You’ll see a list of available payment methods.
If you have enough account balance, you can choose to pay using that too.

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✅ 6. Confirm your order

Double-check your details. Automatic renewal is ticked by default — here’s what that means.
Click Place Order to continue to the payment screen.

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📬 7. After payment

Once payment is successful, you’ll be redirected to your dashboard.
You’ll also receive a confirmation email when your service has been renewed.

🟣 Note: If you pay using your account balance, the system will first top up your balance, then immediately use it to complete the renewal.

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